Reserve parking at Grand Plaza Garage
- DO NOT pull a ticket at entry. Simply scan your QR code 6 inches away from the scanner to enter.
- For all reservation changes, please allow 15 minutes for updates to take effect.
- For reservations with in/out privileges - upon exit you may see a "take ticket for reuse message," please ignore this. Your QR code will work to reenter.
- Height Restriction: 6' 8"
- Please be mindful of your scheduled parking times. If you arrive early, or stay later than your SpotHero reservation time period, you will have to call for attendant assistance at the exit gate. You will not be able to scan out, and you will be charged for the additional time you have parked.
Self Park
Garage - Covered
Touchless
On-Site Staff
Wheelchair Accessible
This facility is open 24/7.
Enter this location at 16 W Grand Ave. This is the entrance address for the Grand Plaza Garage, operated by LAZ Parking. It is located on the North/Right-hand side of W Grand Ave. (a one-way street) between N State St. and N Dearborn St.
Please keep in mind that this is Grand Plaza parking, NOT Millennium Center parking.
- Pull a ticket when you enter and park anywhere that does not say "Reserved".
Scan your QR Code at the bottom of the box with the red flashing lights. Hold the QR code about 2 inches away from the reader, locate the red dot and line it up with the middle of the QR code, and the gate will open. A couple attempts will be necessary
- When exiting, press the call button. Read your SpotHero Rental # and the number from the ticket you pulled.
You may park anywhere that doesn't say "Reserved". Please ensure you are driving all the way up to the top/8th floor if you are not finding an open space.
- The gate will lift and you are free to go!
- When exiting, scan your QR Code again at the box with the red flashing lights.
- The gate will open and you're free to go!
Guaranteed parking by SpotHero
Free cancellations before your booking
SpotHero has your back. If you have any issues with parking, get in touch with our Customer Heroes immediately. We're here 365 days a year, 6am - 11pm CDT.
Parking help and support
If you have any issues with parking, get in touch with our Customer Heroes immediately at (844) 324-7768.
Non-urgent issues
For non-urgent issues, shoot us an email at support@spothero.com. We'll get back to you within 24 hours.
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