Reserve parking at 386 E Lake St. - Aon Center - Garage
- ALL VEHICLES parking at this facility are subject to search upon entry. You may be asked to provide identification as well. If you do not wish to fulfill these requirements, you will be denied entry. Contact SpotHero Customer Support with any questions.
- Dogs are not permitted in the garage or on the property at any times (unless it is a certified service animal).
- Due to a safety recall involving fires, the following year and model of vehicles are prohibited from parking at this facility until further notice: Chevrolet Bolt EVs (2017 - 2022) Chevrolet Bolt EUVs (2022) Hyundai Santa Fe (2016 – 2018) Hyundai Santa Fe Sport (2017 – 2018) Hyundai Santa Fe XL (2019) Hyundai Tucson (2014 – 2015) Kia K900 (2016 - 2018) Kia Sportage (2014 – 2016) Signage will also be posted and security will turn any of these vehicles away unless you have had the issue fixed by your dealer and show record of the repair.
- For the best GPS navigation experience, please enter "Aon Center Garage" as your destination in the Waze Mobile App, "AON Aon Center Parking" as your destination in Google Maps, or "AON Center Parking" as your destination in Apple Maps.
- Height Restriction: 6' 5"
- Reminder: Reservations are time sensitive. You may not enter the facility earlier than your reservation start time or later than your reservation end time. Doing so will be subject to paying an additional fee upon exit.
- The entrance to this facility is "pressure activated", if the garage door is closed upon arrival, please pull close to the garage door and the gate will lift.
- The scanner for this facility may be difficult to use if you have a plus sized mobile phone. Please consider bringing a print-out of the parking pass to fold and insert into the scanner window. We are so sorry for the inconvenience, please call SpotHero Customer Support if you have any questions, ph#312-566-7768.
Self Park
Valet
Garage - Covered
On-Site Staff
Car Wash
This facility is open 24/7.
Enter this location on E Lake St. For the best GPS navigation experience, please enter “Aon Center Garage” as your destination in the Waze Mobile App, “AON Aon Center Parking” as your destination on Google Maps, or “AON Center Parking” as your destination on Apple Maps.
The entrance to this facility is on the lower level of E Lake St. GPS is unreliable in the lower levels (underground) of Chicago, please refer to the directions below:
Enter this location at 386 E (lower) Lake St. This is the entrance address for the Aon Center (200 E Randolph) garage on lower Lake St. (underground). This location is operated by SP+.
Access From N Michigan Ave: At the intersection of N Michigan Ave. and E Wacker PLACE, head east down E South Water St. In one block, the road will lead underground, (easiest route is the FAR RIGHT LANE), following the green sign labeled "To Columbus Dr. & Parking." Continue following E South Water St. east and you will come to a stop sign. Make a right at the stop sign onto Lower E. Stetson and follow for one block until you reach a stop sign at the intersection of Stetson and Lake. Make a left onto Lake, and you will find the garage entrance a couple hundred feet in front of you, on the right. Look for the black sign reading "Aon Center Parking".
Access From the South Via Columbus: From the intersection of Columbus/Monroe, take Columbus Dr north towards E Randolph St. Continue traveling north on Columbus through the intersection of Lower Columbus and Lower Randolph, and you will now be underground in the lower level of Chicago. Continue north on Lower Columbus once you have passed Randolph St., and take your first left turn onto Lower E Lake St. Follow Lower E Lake St. for 1/2 block and you will see the garage immediately on your left. Look for the black sign
reading "Aon Center Parking".
- Scan your QR Code at entrance gate at or after your reservation start time. DO NOT enlarge the QR code or pull a ticket to enter. Scan the QR code on the scanner shelf on the bottom left side of the machine. Entering the garage before your start time or pulling a ticket will result in an extra charge upon exit.
- You may park anywhere that doesn't say "Reserved".
- You may park anywhere that doesn't say "Reserved".
If the self-park spaces are full, please check in with the valet attendant on Level 4. Your vehicle will be valeted free of charge and keys will be held by the valet attendant. - Scan your QR Code at exit gate before your reservation end time. DO NOT use the self-pay kiosk and DO NOT enlarge the QR code. Scan the QR code on the scanner shelf on the bottom left side of the machine at exit gate. Exiting the garage later than your reservation end time will result in an extra charge upon exit. If you pulled a ticket to enter, you will need to pay for the full ticket upon exit.
- The gate will open and you're free to go!
- The gate will open and you're free to go!
Guaranteed parking by SpotHero
Free cancellations before your booking
SpotHero has your back. If you have any issues with parking, get in touch with our Customer Heroes immediately. We're here 365 days a year, 6am - 11pm CDT.
Parking help and support
If you have any issues with parking, get in touch with our Customer Heroes immediately at (844) 324-7768.
Non-urgent issues
For non-urgent issues, shoot us an email at support@spothero.com. We'll get back to you within 24 hours.
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